Introduction
At Pazar Digital, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help. This Refund and Return Policy outlines the conditions and procedures for returns and refunds for all products bought from Pazar Digital.
Return Policy
Conditions for Returns
- Eligibility: Items must be unused, in their original packaging, and in the same condition that you received them.
- Time Frame: You must initiate the return within 14 days of receiving your order.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods such as food and beverages.
- Health and personal care items.
- Items marked as non-returnable or final sale.
Return Policy
Conditions for Refunds
- Approval of Return: Once we receive your return, we will inspect it and notify you of the status of your refund.
- Approval Process: If your return is approved, we will initiate a refund to your original method of payment.
- Time Frame: Refunds typically take 5-10 business days to process after approval, depending on your payment provider.
Partial Refunds
Partial refunds may be granted for:
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Items returned more than 14 days after delivery.
Return Process
- Contact Us: Initiate the return process by contacting our customer service team at [Email Address] or [Phone Number]. Provide your order number and the reason for the return.
- Return Authorization: Our team will provide you with a return authorization and instructions on how to send your item back.
- Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges
If you need to exchange an item for the same product, contact us at pazardigital@gmail.com or +91 9876543210. We will guide you through the process and ship the replacement item once we receive the original.
Damaged or Defective Items
If you need to exchange an item for the same product, contact us at [Email Address] or [Phone Number]. We will guide you through the process and ship the replacement item once we receive the original.
Thank you for shopping with Pazar Digital. We appreciate your business and are committed to ensuring your satisfaction with our products and services.